Voiceoc | WhatsApp Hybrid Intelligent System
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CHATBOTS vs Icon

  • Works on fixed mapping
  • Matches Keywords
  • Fixed error message for unmapped queries
  • Constant looping with same replies
  • Zero to Minimal Integrations
  • Deployment Time: Instantaneous
  • No mechanism to drive recurring sales
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VOICEOC HIS vs Icon

  • Leverages deep learning along with a contextual combination of artificial & human intelligence
  • Understands the intent of the user and even responds to short forms & typo errors
  • Smart enough to decide when to transfer chat to an agent. For instance, unmapped queries, bulk orders etc.
  • In-Flow smart suggestions ensure that customers are guided throughout the conversation
  • Completely customized APIs to integrate with almost any tool
  • Deployment Time: 2 - 3 weeks
  • Intelligent timer prompts to keep the customers engaged & drive recurring sales
  • Turns social media ads into conversational Ads
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CONVERSATIONAL AI

  • Powered by deep learning
  • Understands Sentences
  • Transfers chat to an agent for unmapped queries
  • Open flow with dynamic replies
  • Can be integrated with certain tools via API
  • Deployment Time: 1 - 2 weeks
  • No mechanism to drive recurring sales

Take customer engagement to the next level!

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Quality Lead Generation

Initiate conversation with your prospective customers, nurture them and finally convert them to paying customers.

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Conversational Commerce

Let customers avail your services/products in the most friendly way while giving them the personalized experience that they expect.

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Customer Support

Reduce stress on your customer care team by letting HIS handle most of the queries while only the most complicated ones getting routed to the customer care team.

Accelerate your business today on WhatsApp using
Voiceoc HIS

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  • Checkmark icon Explore & Purchase Products
  • Checkmark icon Customer Support
  • Checkmark icon Cart Recovery Reminders
  • Checkmark icon Automated Reorder Alerts
  • Checkmark icon Track Package
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  • Checkmark icon SignUp For Membership Plan
  • Checkmark icon Book an Appointment
  • Checkmark icon Get Invoice / Reports
  • Checkmark icon Customer Support
  • Checkmark icon Find Nearest Centre
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  • Checkmark icon Explore & Register for the Course(s)
  • Checkmark icon Real Time Student Counselling
  • Checkmark icon Class Reminders
  • Checkmark icon Checkout Student Testimonials
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  • Checkmark icon Test Drive SignUps
  • Checkmark icon Customer Support
  • Checkmark icon Vehicle Information
  • Checkmark icon Breakdown Assistance

Live Chat System

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Live Chat System

Leverage Human Intelligence to bring IVR like service on WhatsApp :

  • Checkmark icon Maintain queues of multiple agents & customers.
  • Checkmark icon Automatically map the customer with the most appropriate agent using our own agent mapping algorithm.
  • Checkmark icon Real-time updates of ‘wait time’ to customers waiting in the queue
  • Checkmark icon Monitor & track performance of agents in real time

How will customers interact
with your own WhatsApp HIS?

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Website & Landing Pages

Voiceoc HIS plugin can be added to your website & landing pages to convert the majority of your website visitors into potential customers.

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Conversational Ads

Turn your social media ads into conversational ads. Increase ROI on Facebook & similar platform ads by connecting the CTA button with WhatsApp HIS.

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Trigger Events

Initiate conversation with your customers right after any trigger event, say billing , check in etc.

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Bulk Campaigns

Engage with thousands of potential customers at one go through WhatsApp & SMS campaigns.

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Our Clients

We're blessed to help following companies take their customer engagement to the
next level!

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Sanskar Logo
Clove Dental Logo
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Customer success stories & impacts

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Case Study

Read
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“Voiceoc helped us add a seamless touch point to connect our executives with our customers on WhatsApp. This helped us at Livpure augment our sales and support effort at scale"

Rajat Girdhar

Rajat Girdhar

CBO, Livpure Smart

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Case Study

Read
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"With Voiceoc HIS, we were able to increase admission leads by almost 90% and saw returns on investments within a month"

Dr. Vinish Kumar

Dr. Vinish Kumar

Director, Sanskar Educational Group

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Take the first step to bring significant impact in your organization

Our team carefully understands your business use case, requirements & expectations and then, develops the WhatsApp HIS solution that meets your requirement.

Our solution is completely tailor made for your business!

Integrations

We develop custom API’s to integrate Voiceoc HIS with your existing software stack.

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Ready to get started?

We’re looking forward to help you grow your business