Cut Down Workload Reduce Your Support Costs

Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.

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AriseHealth logoOE logo2020INC logoEphicient logoEphicient logoThe Paak logoToogether logo

SUCCESS STORIES

"Voiceoc could provide everything we were looking for in a solution and as a business partner"

Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.

Michael Delac, CMPE

COO at Fairfax Colon & Rectal Surgery

Conversational AI Built For Enterprises Of All Sizes

Integrated With Your EHR, Voiceoc Automates All Your Patient Interactions

Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.

Automate Appointment Related Outbound Calls

Save Time And Reduce Appointment No-Show

Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.

Extended Functionalities

Drive Patient Engagement To The Next Level!

Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7

Human-like AI Experience

Say bye to ‘Robotic’ bots. Voiceoc communicates to your patients the way your front desk team member would do.

Seamless Human Handoff

Voiceoc is engineered to handle 90-95% incoming queries through AI and can intelligently direct the patients to the right agent as and when required. This guarantees an uninterrupted patient experience without any compromises.

Agents Can Revert by speech inputs

Agents Can Save Time By Communicating Through Voice Notes Instead Of Typing On The Dashboard.

Text AI Supports All languages

Enable your patients to interact in their preferred language—be it Spanish, Chinese, Hindi, Arabic, or any other—across Voiceoc SMS and Web AI assistant platforms.

Integrates With Your EMR

Voiceoc can integrate with your EMR system to automate the entire process of patient record identification, appointment booking, and prescription support, reducing the need for staff intervention.

Quick Setup And Go Live

You can go live with Voiceoc in days and start reaping benefits by cutting down calls volume and improving front desk efficiency.

Gain Actionable Insights

Voiceoc dashboard lets you uncover actionable insights that can help you understand your patient behavior, discover areas of improvement and a lot more.
SUCCESS STORIES

“Fantastic, Innovative & Human-like AI experience”

Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.

Patrick Dasoberi

Patrick Dasoberi

Chief Technology Officer at CarePoint
SUCCESS STORIES

“Voiceoc AI helped us deliver exceptional experience to our patients”

Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.

Joji K Mathews

Joji K Mathews

Head Of Information Technology at KIMS Healthcare
SUCCESS STORIES

“Voiceoc Helped Us Reduce Our Missed Calls By 77% & Save Money”

With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.

Joji K Mathews

Dr. Daniel Roshan, MD, FACOG, FACS

CEO at Rosh Maternal-Fetal Medicine
SUCCESS STORIES

“We're glad to have partnered with Voiceoc”

The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.

Nadim Navde

Information Technology Director at Bahrain Specialist Hospital
SUCCESS STORIES

“Best conversational AI for healthcare space”

Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.

Dishant Gupta

Dishant Gupta

Associate General Manager at MAX Lab

Our Numbers Speak For Themselves

g2-logo

1 Million +

Monthly Patient Conversations

7x - 10.6x

ROI Achieved

91.37 %

Avg. Patient Satisfaction Score

90-95 %

Patient Queries Handled By AI

Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients

Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients

Top 30

Ranked Amongst “Top 30 startups”
by Inc 42 media in the month of April 2022

ROI calculator

Measure Your
Success Now

Discover potential ROI savings by implementing Voiceoc AI assistant.

Calculate your ROI
LLM Powered AI Assistant

Integrated With ChatGPT To Provide Reliable
Information To All Your Patient’s Questions

Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.

Integrated With GPT-4 To Provide Reliable Information To All Your Patient’s
Questions
Security

Voiceoc Is HIPAA Compliant And Committed To Data Privacy & Security

eBook AND BLOGS

Latest Reads From Voiceoc

May 16, 2025

The Future is Now: AI Adoption Lessons from Smart Hospitals

The global healthcare sector has undergone a rapid digital transformation since 2019, and since then, Artificial Intelligence has come to the forefront.

Hospitals that want to work smarter focus on integration with advanced digital technologies to optimize clinical and administrative workflows. In other words, we can say that they are leading the way in adopting AI to improve patient care, streamline operations, and reduce healthcare operating costs.

As we move towards 2025, the lesson we have learned from healthcare is to aim for future-proof services. We are going to explore them now.

Voiceoc AI Health Chatbot - Your Virtual Health Receptionist Platform

What Is a Smart Hospital?

A smart hospital focuses on leveraging cutting-edge technologies like Artificial Intelligence (AI), Internet of Things (IoT), big data analytics, and robotic process automation (RPA) to directly enhance patient outcomes and hospital efficiency. 

The healthcare facilities are not just tech-enabled, but they are strategically built to work in the intelligent systems that work across different departments in real-time. 

Why Does AI Matter in Healthcare Today?

According to Deloitte's 2024 report, more than 55% of hospitals in developed countries have already implemented AI-based solutions, whether it is for scheduling, diagnostics, triaging, or patient engagement. Global healthcare AI is expected to reach around $187 billion by 2030, growing at a CAGR of over 41%.

AI is being utilized to:

  • Predict patient deterioration through real-time monitoring.
  • Automate administrative tasks like billing, claims management, and documentation.
  • Support diagnostic decisions with AI-powered imaging analysis.
  • Improve patient engagement through chatbots and virtual assistants.`
Top AI Healthcare Trends for Future 2025

5 Key AI Adoption Lessons from Smart Hospitals

1. Start Small, Scale Fast

Smart hospitals start by focusing on pilot programs and some specific areas, like radiology or patient triaging. All these AI models' implementation will show reliable results and scale across different health departments. 

For instance, the Mayo Clinic initially used AI in radiology but has now integrated it into pathology and genomics research. 

With AI adoption, we learnt that it is necessary to pilot things first, build internal trust, and then scale the health firm worldwide. 

2. Focus on Interoperability

The AI solutions need to integrate seamlessly with the present Electronic Health Records (EHR) and Hospital Information Systems (HIS). Smart hospitals utilize API technology and other cloud-based platforms to make sure that data can flow across various systems without friction. 

Choosing the right AI tools that are flexible and compatible with the current tech infrastructure comes as another lesson. 

3. Invest in Training and Change Management

Another complex issue in AI adoption is resistance to change. Smart AI hospitals diligently invest in upskilling their labour workforce and provide physicians and nurses with the knowledge to work alongside AI tools effectively. 

Having a successful AI adoption strategy is as much about people as it is about technology. 

4. Prioritize Ethical and Responsible AI

When it comes to managing ethical and responsible AI, smart hospitals established the AI ethics boards to ensure patient privacy, data protection, and algorithm transparency. This directly builds user trust among patients and stakeholders.

5. Use AI to Personalize Patient Engagement

The AI virtual health receptionist handles the appointments, take regular follow-ups, and medication reminders. Choosing a platform like Voiceoc offers significant improvements in patient satisfaction and operational efficiency. 

Even a lot think of a question - Will AI Bot Replace Human Doctors?

What Healthcare Leaders Should Do Now?

  1. Assess Readiness: Conduct a digital maturity audit to evaluate infrastructure and data quality.
  2. Engage Stakeholders Early: Include clinicians, IT staff, and patients in the AI adoption conversation.
  3. Choose Scalable Solutions: Look for AI tools that are modular and future-proof.
  4. Monitor ROI: Track performance metrics such as reduced wait times, patient satisfaction scores, and cost savings.

Conclusion

Smart AI hospitals are not a futuristic ideal, they work as a present-day reality. As AI continues to redefine the healthcare landscape, the health institutions that embrace the transformation early will be the ones that directly lead to patient care, operational excellence, and innovation. 

You know what?? The future of AI in healthcare is already here. 

Are you the one who is interested in conversational AI to transform patient engagement? Learn how Voiceoc platforms help hospitals create smarter, more connected healthcare experiences. 

Learn more
eBook
Cost Reduction and Efficiency Gains from AI at the Front Desk
This eBook dives deep into how cutting-edge AI solutions, like Voiceoc, are reshaping front desk management for the better.
Get the eBook

SUCCESS STORIES

"70% queries were automated"

Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.

Rubina Memon

DGM Service Quality & Process Excellence at Agilus Diagnostics

Improve Front Desk Efficiency

Cut Down Support Costs & Improve Patient Experience