Voiceoc | WhatsApp Hybrid Intelligent System

Take customer engagement to the next level!

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End to End Customer Engagement

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Increase In Bookings

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Strengthen Communication With Customers

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Enhance Customer Experience

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Increase Customer Care Team Productivity

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Improve NPS

Accelerate your business today on WhatsApp using
Voiceoc HIS

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  • Checkmark icon Book Appointment
  • Checkmark icon Get Reports
  • Checkmark icon Locate Nearest Branch
  • Checkmark icon Resolve Patient Queries
  • Checkmark icon Request A Callback
  • Checkmark icon Checkout Discounts & Offers
  • Checkmark icon Share Feedback
  • Checkmark icon Chat With Agent
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  • Checkmark icon Explore & Register for the Course(s)
  • Checkmark icon Real Time Student Counselling
  • Checkmark icon Class Reminders
  • Checkmark icon Checkout Student Testimonials
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  • Checkmark icon Explore Projects
  • Checkmark icon Get Queries Resolved
  • Checkmark icon Book Site Visits
  • Checkmark icon Share Feedback
  • Checkmark icon Share Feedback
  • Checkmark icon Request Customer Reviews
  • Checkmark icon Request Customer Reviews
  • Checkmark icon and much more…..
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  • Checkmark icon Book Flight
  • Checkmark icon Book Flight
  • Checkmark icon Get Queries Resolved
  • Checkmark icon Flight Status
  • Checkmark icon Manage Bookings
  • Checkmark icon Chat With Customer Care
  • Checkmark icon Share Feedback
  • Checkmark icon Join Membership
  • Checkmark icon And much more….
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  • Checkmark icon Book Visit
  • Checkmark icon Signup For Membership
  • Checkmark icon Locate Nearest Centre
  • Checkmark icon Make Franchise Inquiry
  • Checkmark icon Learn More About The Brand
  • Checkmark icon Get Queries Resolved
  • Checkmark icon Explore & Purchase Products
  • Checkmark icon Share Feedback
  • Checkmark icon Chat WIth Agent
  • Checkmark icon And much more...
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  • Checkmark icon Test Drive SignUps
  • Checkmark icon Customer Support
  • Checkmark icon Vehicle Information
  • Checkmark icon Breakdown Assistance
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  • Checkmark icon Explore & Purchase Products
  • Checkmark icon Customer Support
  • Checkmark icon Cart Recovery Reminders
  • Checkmark icon Automated Reorder Alerts
  • Checkmark icon Track Package

We’re World’s Most Customer Friendly Conversational System

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Voice Driven

Our Voice AI Modules are essentially next generation AI systems designed to understand & interpret human voice in almost any language and variant.

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Sentiment Analysis

Our AI coupled with the Sentiment Analysis module is the smartest way to evaluate customer feedback and instantaneously convert dissatisfied customers into satisfied customers.

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Humanise AI

Feeling Bored? You’ve got a friend - Voiceoc HIS! You can chat with Voiceoc HIS just the way you interact with Siri, Google Home Mini, Alexa etc.

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Contextual AI Driven

Our AI ensures that the customer gets what he wants. Our AI modules are industry specific and smart enough to understand all kinds of inputs - numbers / text / typo errors / spelling mistakes / short forms etc.

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Consent Management System

WhatsApp has an open rate of 98% making it a better channel than SMS/Email to send notifications to customers. Voiceoc HIS comes with a Consent Management System to manage “Opt-in” & “Opt-out” of all customers at one place making it very convenient for enterprises to adhere to WhatsApp guidelines.

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Customer Profiling

Our AI allows multiple users to get mapped against one phone number. This is an excellent way to manage multiple members of the same family.

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Analytics

All the incoming customer data is converted into several metrics that can help enterprises to make impactful decisions & grow the business.

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Quick Flow

Our AI recognises whether a customer is a new customer or recurring customer and treats him accordingly. This takes personalisation to the next level!

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Multiple Languages

Our AI is capable of understanding any language!

Live Chat System

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Live Chat System

Leverage Human Intelligence to bring IVR like service on WhatsApp :

  • Checkmark icon Maintain queues of multiple agents & customers.
  • Checkmark icon Automatically map the customer with the most appropriate agent using our own agent mapping algorithm.
  • Checkmark icon Real-time updates of ‘wait time’ to customers waiting in the queue
  • Checkmark icon Monitor & track performance of agents in real time

How will customers interact
with your own WhatsApp HIS?

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Website & Landing Pages

Voiceoc HIS plugin can be added to your website & landing pages to convert the majority of your website visitors into potential customers.

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Conversational Ads

Turn your social media ads into conversational ads. Increase ROI on Facebook & similar platform ads by connecting the CTA button with WhatsApp HIS.

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Trigger Events

Initiate conversation with your customers right after any trigger event, say billing , check in etc.

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Bulk Campaigns

Engage with thousands of potential customers at one go through WhatsApp & SMS campaigns.

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Our Clients

We're blessed to help following companies take their customer engagement to the
next level!

Livpure Logo
Sanskar Logo
Clove Dental Logo
ABL logo
Alfa Labs
Aster Logo
Max Logo

Customer success stories & impacts

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Case Study

Read
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“Voiceoc helped us add a seamless touch point to connect our executives with our customers on WhatsApp. This helped us at Livpure augment our sales and support effort at scale"

Rajat Girdhar

Rajat Girdhar

CBO, Livpure Smart

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Case Study

Read
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"With Voiceoc HIS, we were able to increase admission leads by almost 90% and saw returns on investments within a month"

Dr. Vinish Kumar

Dr. Vinish Kumar

Director, Sanskar Educational Group

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Take the first step to bring significant impact in your organization

Our team carefully understands your business use case, requirements & expectations and then, develops the WhatsApp HIS solution that meets your requirement.

Our solution is completely tailor made for your business!

Integrations

We develop custom API’s to integrate Voiceoc HIS with your existing software stack.

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Ready to get started?

We’re looking forward to help you grow your business