Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.
Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.
Using Voiceoc, we have saved on labor costs and freed up agent bandwidth to focus on higher revenue generating tasks. In addition, the feedback from our patients in terms of ease to reschedule and book new appointments has been overwhelmingly positive.
Voiceoc has completely eliminated missed calls and long wait times, while freeing up our staff to focus on in-clinic work without the constant pressure of managing phones. In just 5 months, we saved over 9,800 minutes of call handling time and recovered nearly 100 missed appointment calls each month.
Conversational AI Built For Enterprises Of All Sizes
Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.
Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.
Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7
Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.
Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.
With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.
The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.
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Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.
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Monthly Patient Conversations
ROI Achieved
Avg. Patient Satisfaction Score
Patient Queries Handled By AI
Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients
Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients
Ranked Amongst “Top 30 startups” by Inc 42 media in the month of April 2022
Discover potential ROI savings by implementing Voiceoc AI assistant.
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Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.
July 1, 2025
24/7 Reception: Why Modern Clinics Are Always ‘Open’ with AI?In today’s fast-paced healthcare landscape, patient expectations are evolving. They no longer want to wait for office hours to get answers, schedule appointments, or access support.
Fill the form and get a 30-minute free consultation on an AI virtual health receptionist!
That’s why modern clinics are adopting AI-powered virtual receptionists to stay “always open.” With 24/7 AI reception services, healthcare providers can deliver seamless, round-the-clock patient engagement, reduce administrative load, and significantly boost operational efficiency.
Traditionally, clinic reception desks operated strictly within business hours. This model, while functional, often led to bottlenecks, missed calls, long wait times, and limited access for working professionals and emergency cases. The demand for real-time patient communication, even after hours, has pushed clinics toward automation and intelligent systems.
That’s where AI receptionist technology comes into play.
An AI receptionist for clinics is a smart, conversational interface, either voice- or text-based, designed to handle patient inquiries, appointment bookings, reminders, FAQs, and more. It uses natural language processing (NLP) and machine learning to understand and respond to patient queries just like a human, but with zero downtime.
AI receptionists never sleep. They are available 24/7, 365 days a year, ensuring that patients can connect with your clinic anytime, late at night, during holidays, or over the weekend. This round-the-clock availability enhances patient experience and trust.
Using an AI appointment bot, clinics can automate patient scheduling, cancellations, and rescheduling without any human intervention. This drastically reduces manual errors, double bookings, and front-desk congestion.
AI tools can handle repetitive tasks such as:
This allows your team to focus on more critical, patient-facing responsibilities.
Hiring staff for 24/7 support is costly. With AI, clinics can scale their operations affordably. Whether you have 10 or 10,000 patients, AI scales seamlessly without adding headcount.
Patients appreciate responsive care. With AI ensuring immediate answers and smooth interactions, clinics can improve their patient engagement and retention rates significantly.
Many clinics integrate both, offering omnichannel AI receptionist systems to serve a diverse patient base.
Voiceoc, an AI-powered virtual healthcare receptionist platform, is transforming how clinics manage patient communications. By combining GPT-backed intelligence with industry-specific workflows, Voiceoc enables:
Clinics using Voiceoc have seen up to 80% reduction in front desk workload, improved patient satisfaction, and increased booking rates, all without additional staff costs.
In an age of instant gratification and digital convenience, patients demand accessibility. An AI receptionist ensures that your clinic doesn’t miss a single opportunity to serve and engage, no matter the time or day.
You’re not just improving service, you’re setting a new standard in healthcare operations.
A 24/7 AI receptionist is a virtual assistant that uses artificial intelligence to handle tasks like appointment scheduling, answering patient queries, and routing calls—all without human intervention, available any time of day.
While AI tools can triage or route urgent queries, they don’t replace emergency medical response. However, they can quickly connect patients to human staff or flag critical issues instantly.
Leading platforms like Voiceoc follow strict data privacy protocols, including HIPAA compliance, to protect patient information and ensure secure communication.
SUCCESS STORIES
Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.
Cut Down Support Costs & Improve Patient Experience
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