Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.
SUCCESS STORIES
Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.
Conversational AI Built For Enterprises Of All Sizes
Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.
Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.
Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7
Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.
Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.
With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.
The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.
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Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.
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Monthly Patient Conversations
ROI Achieved
Avg. Patient Satisfaction Score
Patient Queries Handled By AI
Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients
Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients
Ranked Amongst “Top 30 startups” by Inc 42 media in the month of April 2022
Discover potential ROI savings by implementing Voiceoc AI assistant.
Calculate your ROI
Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.
June 11, 2025
Athenahealth Integration: How Voiceoc Cuts 80% of Front Desk Calls in Medical Practices?In today’s healthcare landscape, front desk teams are overwhelmed. From managing endless appointment calls to handling prescription requests and patient FAQs, the volume of routine queries often leads to missed calls, long wait times, and staff burnout. That’s where Voiceoc steps in, now officially integrated with athenahealth through its award-winning Marketplace program.
Fill up the form today and schedule a call with our expert for AI health bot integration!
This collaboration empowers over 160,000 athenaOne providers to automate their front desk operations using Voiceoc’s AI-powered voice and text assistant, a major leap toward efficient, patient-centric care.
Voiceoc’s AI receptionist is now listed on the athenahealth Marketplace, a comprehensive ecosystem of third-party applications that seamlessly integrate with the athenaOne EHR platform. This integration allows providers to implement Voiceoc’s intelligent automation solution without custom development or manual syncing.
Key Benefits they get with Voiceoc AI Bot Integration:
Voiceoc’s AI receptionist is designed specifically to automate high-volume, low-complexity front desk workflows, such as:
By using voice and text-based automation, practices have seen a 70–80% reduction in front desk call load, and a 40% drop in staffing costs.
Must Read: Voiceoc - The Smart Front Desk Receptionist System
Many patients ask, “Is there a patient portal app for Athenahealth?” The answer is yes, and Voiceoc complements it by ensuring zero wait time when patients call with questions. Whether it’s a follow-up inquiry or a prescription status check, Voiceoc integrates directly with the Athenahealth patient portal to deliver fast, accurate, and consistent responses.
This means happier patients, fewer dropped calls, and better outcomes.
With increasing pressure on care teams to do more with less, automation is no longer optional, it’s essential. Athenahealth users now have an out-of-the-box AI solution that:
Press Release: How Voiceoc Transforms the Athenahealth Appointment Scheduling Process?
Voiceoc’s tech stack is built for seamless EMR/EHR integration, making it easier for practice administrators and IT managers to activate without complexity. Whether you’re an Athenahealth system integration manager or a clinical operations lead, implementation is simple, secure, and scalable.
While the cost of implementing new technologies can be a concern, the combined value of Voiceoc + Athenahealth far outweighs traditional staffing models. With reduced workload, improved accuracy, and better patient communication, the ROI becomes visible within weeks.
Voiceoc is proud to be an athenahealth partner helping redefine what’s possible in patient-provider communication. With our presence on the Marketplace, you can now discover, evaluate, and activate our solution directly within the athenaOne ecosystem.
Explore our Marketplace listing and see how Voiceoc is already helping practices like yours save time, cut costs, and deliver exceptional care.
Voiceoc is a HIPAA-compliant voice and text AI platform built for US-based healthcare providers. From inbound appointment calls to post-visit support, Voiceoc automates routine front desk operations to improve access, reduce workload, and enhance the patient experience.
Are you also looking for an integrated AI health partner? Connect with us and get a free 30-min consultation.
SUCCESS STORIES
Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.
Cut Down Support Costs & Improve Patient Experience
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