Cut Down Workload Reduce Your Support Costs

Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.

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AriseHealth logoOE logo2020INC logoEphicient logoEphicient logoThe Paak logoToogether logo
SUCCESS STORIES

"Voiceoc could provide everything we were looking for in a solution and as a business partner"

Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.

Patrick Dasoberi

Michael Delac, CMPE

COO at Fairfax Colon & Rectal Surgery
SUCCESS STORIES

"I would highly recommend Voiceoc to any client in the medical or appointment setting space"

Using Voiceoc, we have saved on labor costs and freed up agent bandwidth to focus on higher revenue generating tasks. In addition, the feedback from our patients in terms of ease to reschedule and book new appointments has been overwhelmingly positive.

Patrick Dasoberi

Scott I. Solomon

Director of Call Center and Business, Development @ Allure Medical
SUCCESS STORIES

"Voiceoc’s AI receptionist has been a game-changer"

Voiceoc has completely eliminated missed calls and long wait times, while freeing up our staff to focus on in-clinic work without the constant pressure of managing phones. In just 5 months, we saved over 9,800 minutes of call handling time and recovered nearly 100 missed appointment calls each month.

Patrick Dasoberi

Dr. Chuck Le

Owner @ 7 Day Dental

SUCCESS STORIES

"Voiceoc could provide everything we were looking for in a solution and as a business partner"

Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.

Michael Delac, CMPE

COO at Fairfax Colon & Rectal Surgery

Conversational AI Built For Enterprises Of All Sizes

Integrated With Your EHR, Voiceoc Automates All Your Patient Interactions

Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.

Automate Appointment Related Outbound Calls

Save Time And Reduce Appointment No-Show

Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.

Extended Functionalities

Drive Patient Engagement To The Next Level!

Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7

Human-like AI Experience

Say bye to ‘Robotic’ bots. Voiceoc communicates to your patients the way your front desk team member would do.

Seamless Human Handoff

Voiceoc is engineered to handle 90-95% incoming queries through AI and can intelligently direct the patients to the right agent as and when required. This guarantees an uninterrupted patient experience without any compromises.

Agents Can Revert by speech inputs

Agents Can Save Time By Communicating Through Voice Notes Instead Of Typing On The Dashboard.

Text AI Supports All languages

Enable your patients to interact in their preferred language—be it Spanish, Chinese, Hindi, Arabic, or any other—across Voiceoc SMS and Web AI assistant platforms.

Integrates With Your EMR

Voiceoc can integrate with your EMR system to automate the entire process of patient record identification, appointment booking, and prescription support, reducing the need for staff intervention.

Quick Setup And Go Live

You can go live with Voiceoc in days and start reaping benefits by cutting down calls volume and improving front desk efficiency.

Gain Actionable Insights

Voiceoc dashboard lets you uncover actionable insights that can help you understand your patient behavior, discover areas of improvement and a lot more.
SUCCESS STORIES

“Fantastic, Innovative & Human-like AI experience”

Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.

Patrick Dasoberi

Patrick Dasoberi

Chief Technology Officer at CarePoint
SUCCESS STORIES

“Voiceoc AI helped us deliver exceptional experience to our patients”

Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.

Joji K Mathews

Joji K Mathews

Head Of Information Technology at KIMS Healthcare
SUCCESS STORIES

“Voiceoc Helped Us Reduce Our Missed Calls By 77% & Save Money”

With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.

Joji K Mathews

Dr. Daniel Roshan, MD, FACOG, FACS

CEO at Rosh Maternal-Fetal Medicine
SUCCESS STORIES

“We're glad to have partnered with Voiceoc”

The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.

Nadim Navde

Information Technology Director at Bahrain Specialist Hospital
SUCCESS STORIES

“Best conversational AI for healthcare space”

Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.

Dishant Gupta

Dishant Gupta

Associate General Manager at MAX Lab

Our Numbers Speak For Themselves

g2-logo

1 Million +

Monthly Patient Conversations

7x - 10.6x

ROI Achieved

91.37 %

Avg. Patient Satisfaction Score

90-95 %

Patient Queries Handled By AI

Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients

Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients

Top 30

Ranked Amongst “Top 30 startups”
by Inc 42 media in the month of April 2022

ROI calculator

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Success Now

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LLM Powered AI Assistant

Integrated With ChatGPT To Provide Reliable
Information To All Your Patient’s Questions

Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.

Integrated With GPT-4 To Provide Reliable Information To All Your Patient’s
Questions
Security

Voiceoc Is HIPAA Compliant And Committed To Data Privacy & Security

eBook AND BLOGS

Latest Reads From Voiceoc

October 6, 2025

7 Healthcare Marketing Strategies for Growth

When it comes to healthcare, patients have numerous options for consultations and can visit any facility. But providing them with the right support, follow-up, and quick scheduling options, without long wait times, will certainly prove beneficial.

As consumers, we also lack patience when it comes to our health, so we appreciate immediate care through calls, texts, and other needs like online prescription refills. However, it's not just about discounts or free consultations, but about accurate health advice, because health is our wealth.

Healthcare is highly competitive these days, and to stand out, we need to choose strong healthcare marketing strategies. Furthermore, marketing for health systems comes with many challenges and specific considerations. Let's take a look at the 7 healthcare marketing strategies to enhance productivity. 

Must Read: How to Manage Dental Front Desk Staff with an AI Receptionist?

Top Marketing Healthcare Strategies For Clinics and Hospitals' Growth 

1. Run Your Website as #1 Marketing Asset 

By providing accurate information about your clinic or hospital, you can target users in various locations from your business location. Initially, all you need is a website with your brand name, where you can connect with audiences through landing pages highlighting your services.

Consider your website a valuable marketing resource, as it provides users with access to essential information, including services, contact details, and location, whenever they search for your clinic or hospital. This will improve your online experience and appearance as well. 

2. Grow Your Social Media Accounts with Visuals 

Social media has become an integral part of all digitally driven businesses. It's considered one of the top healthcare marketing strategies for growth, where you can share your content and build an ideal patient base.

To improve your business, you can start creating videos yourself and with your team members to connect with existing potential customers and improve and increase patient retention rates.

Start by creating multiple videos and posting them consistently, 3-4 videos per week. This will create consistency, and users will start following you for a variety of reasons.

Want to know the top Healthcare Innovations in India That Target Global Health?

3. Start Engaging in Content Marketing 

Content marketing is one of the easiest healthcare marketing strategies. You can reach users with your content through blogs, newsletters, communities, and press releases.

For example, if you're running a dermatology clinic and have already created a website, this is a great step. Next, start researching patients' concerns, what they're facing, and then create content based on them.

You can work on topics like:

  • 10 Skincare Secrets for Healthy Skin
  • How to Treat Fungal Infections
  • Do You Lose Your Hair Too Much? Consult the Best Dermatologist

Engaging dermatology content like this will attract more people, as these are a growing and frequent problem for approximately 70% of the population.

4. Personalize Patient Engagement

Consumers are always the ones who want a good experience. Similarly, if we talk about the health sector, then around 85% of patients want hospitals or clinics to provide them personalized experiences. 

But still most healthcare systems are out there who don’t want to invest in these kinds of personalization programs. 

Providing the personalized patient engagement honestly is one of the most effective way for hospitals and clinics to get started and focus on data-driven contact center solutions. 

Choosing a solution AI healthcare virtual receptionist will help you to allow users to do appointment scheduling, contact emergency support, prescription refill requests, and other operations. This will help to deliver the organic outreach that is crafted around the consumer's unique needs and identity. 

5. Focus on Patient Retention Rate 

Healthcare systems focus on attracting as many patients as possible to their systems and believe they will stay with them.

Research over decades has found that most patients remain with the same health system for life.

To ensure that patients continue to receive high-quality care from your network's hospitals and clinics, you need to create campaigns that improve patient satisfaction.

Fix High Call Volume Issues in Medical Practices - Know!

For example, if a patient calls your engagement center to schedule an appointment, having a bot there will help you fulfill the patient's request. It also handles other service requirements, such as medication reimbursement requests and other requirements.

This will attract more patients, make them feel valued, and ensure they trust your health system to always prioritize health.

6. Start Collecting Testimonials 

Every time a patient visits your healthcare system, you can collect reviews from them, which can help drive improvements and build trust between consumers and patients.

Positive reviews attract new patients, and you can regularly follow existing patients and post them on social media or third-party review sites.

But when you thank them for sharing their thoughts, be sure to follow HIPAA guidelines!

7. Keep Patient Referrals in Your Network 

Healthcare marketing is not just about patients. Health systems need to maintain relationships with physicians to ensure they meet their goals and retain patients in their network. Physicians who are morally upright or have a positive attitude toward their health care system are more likely to trust that their contracting physicians will provide the best care possible.

Physician marketing campaigns should focus on building trust in their brand through highly targeted campaigns, including direct communication with relationship managers. In this communication, relationship managers should ensure that senior referrals are aware of all highly qualified professionals in their network. The best way to guide this process is through a physician relationship management system. This technology will provide critical insights into which physicians to target, what type of communications they need, and how to measure the success of their campaigns.

How does Voiceoc AI Healthcare Bot Work As a marketing strategy?

Voiceoc’s AI-powered healthcare bot acts as more than just a communication tool; it serves as a powerful marketing strategy for clinics and hospitals. According to a survey by Accenture, 60% of patients prefer digital tools for scheduling, queries, and follow-ups, which shows how vital automation has become in healthcare engagement. With Voiceoc’s AI bot, healthcare providers can automate 24/7 appointment booking, prescription refill requests, and instant patient query handling, ensuring no lead or patient query goes unattended.

This directly impacts patient acquisition and retention because timely responses improve satisfaction rates. In fact, research shows that patients who receive quick responses are 70% more likely to stick with the same healthcare provider. By leveraging Voiceoc, hospitals and clinics not only streamline administrative operations but also strengthen their brand presence, enhance patient experience, and position themselves as forward-thinking providers in a highly competitive market.

Schedule a 30-minute free consultation with Health Experts!

Wrapping Up

Healthcare marketing is no longer limited to traditional advertising; it’s about patient-centered engagement and smart use of digital tools. The strategies we discussed, from running your website as your #1 marketing asset to using social media, content marketing, personalization, testimonials, and referrals, help create a sustainable growth ecosystem for hospitals and clinics.

What makes a real difference today is technology-driven engagement, and solutions like Voiceoc’s AI healthcare bot are transforming the way providers connect with patients. With healthcare being a $4.5 trillion industry in the U.S. alone (Statista, 2024), even small improvements in patient retention and experience can lead to massive growth. Clinics and hospitals that embrace these marketing strategies will not only see stronger patient loyalty but also position themselves as leaders in the modern healthcare landscape.

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Cost Reduction and Efficiency Gains from AI at the Front Desk
This eBook dives deep into how cutting-edge AI solutions, like Voiceoc, are reshaping front desk management for the better.
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SUCCESS STORIES

"70% queries were automated"

Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.

Rubina Memon

DGM Service Quality & Process Excellence at Agilus Diagnostics

Improve Front Desk Efficiency

Cut Down Support Costs & Improve Patient Experience