Cut Down Workload Reduce Your Support Costs

Your front desk team is spending hours with patients on calls and texts for the same things leading to inefficiency, long wait times and overflowing voicemail. Transform this today with Voiceoc’s Generative AI powered Voice & Text AI assistant.

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AriseHealth logoOE logo2020INC logoEphicient logoEphicient logoThe Paak logoToogether logo

SUCCESS STORIES

"Voiceoc could provide everything we were looking for in a solution and as a business partner"

Voiceoc is dedicated to ensuring your needs are met; they are easily accessible and will continue to customize your organization’s individualized Voiceoc solution.

Michael Delac, CMPE

COO at Fairfax Colon & Rectal Surgery

Conversational AI Built For Enterprises Of All Sizes

Integrated With Your EHR, Voiceoc Automates All Your Patient Interactions

Human-like Voice & Text AI Assistant That Can Handle Unlimited Patient Interactions Simultaneously 24x7. It Integrates With Your EHR & Delivers Assistance Over Call Center System, Website, SMS And More.

Automate Appointment Related Outbound Calls

Save Time And Reduce Appointment No-Show

Automate outbound calls & texts to your patients for appointment reminders, confirmations and other related interactions in seconds.

Extended Functionalities

Drive Patient Engagement To The Next Level!

Voiceoc is loaded with the features that you would need to deliver a personalised & quick support to your patients 24x7

Human-like AI Experience

Say bye to ‘Robotic’ bots. Voiceoc communicates to your patients the way your front desk team member would do.

Seamless Human Handoff

Voiceoc is engineered to handle 90-95% incoming queries through AI and can intelligently direct the patients to the right agent as and when required. This guarantees an uninterrupted patient experience without any compromises.

Agents Can Revert by speech inputs

Agents Can Save Time By Communicating Through Voice Notes Instead Of Typing On The Dashboard.

Text AI Supports All languages

Enable your patients to interact in their preferred language—be it Spanish, Chinese, Hindi, Arabic, or any other—across Voiceoc SMS and Web AI assistant platforms.

Integrates With Your EMR

Voiceoc can integrate with your EMR system to automate the entire process of patient record identification, appointment booking, and prescription support, reducing the need for staff intervention.

Quick Setup And Go Live

You can go live with Voiceoc in days and start reaping benefits by cutting down calls volume and improving front desk efficiency.

Gain Actionable Insights

Voiceoc dashboard lets you uncover actionable insights that can help you understand your patient behavior, discover areas of improvement and a lot more.
SUCCESS STORIES

“Fantastic, Innovative & Human-like AI experience”

Voiceoc team helped us overcome one of the biggest challenges that we had which was todeliver immediate & personalized support to our patients and drive more bookings. The AI was very smart and gave a human-like experience to all our patients. It automated our entire process of appointment booking, customer support, and feedback.

Patrick Dasoberi

Patrick Dasoberi

Chief Technology Officer at CarePoint
SUCCESS STORIES

“Voiceoc AI helped us deliver exceptional experience to our patients”

Voiceoc has robust features that fulfil all our needs. The team is very proactive and has
been very flexible with us. They have worked as a true partner and made sure that we get
value out of it. Voiceoc integration ecosystem is also very strong and that helped us make
the system live for use quickly.

Joji K Mathews

Joji K Mathews

Head Of Information Technology at KIMS Healthcare
SUCCESS STORIES

“Voiceoc Helped Us Reduce Our Missed Calls By 77% & Save Money”

With Voiceoc’s AI system, we were able to reduce our missed calls by 77% and leave offices
empty when no providers were in for that day, saving us money.

Joji K Mathews

Dr. Daniel Roshan, MD, FACOG, FACS

CEO at Rosh Maternal-Fetal Medicine
SUCCESS STORIES

“We're glad to have partnered with Voiceoc”

The conversational AI system helped us reduce incoming calls traffic and increase bookings.
Within a few months we could see the system handling close to 20% of our traffic.

Nadim Navde

Information Technology Director at Bahrain Specialist Hospital
SUCCESS STORIES

“Best conversational AI for healthcare space”

Voiceoc team was very proactive. They designed a complete conversational
AI an helped us grow new booking & reduce calls traffic by 18%.

Dishant Gupta

Dishant Gupta

Associate General Manager at MAX Lab

Our Numbers Speak For Themselves

g2-logo

1 Million +

Monthly Patient Conversations

7x - 10.6x

ROI Achieved

91.37 %

Avg. Patient Satisfaction Score

90-95 %

Patient Queries Handled By AI

Voiceoc: Smartest Conversational AI For Hospitals & Labs To Engage With Their Patients

Voiceoc:
Smartest Converational AI For Hospitals to Engage With Patients

Top 30

Ranked Amongst “Top 30 startups”
by Inc 42 media in the month of April 2022

ROI calculator

Measure Your
Success Now

Discover potential ROI savings by implementing Voiceoc AI assistant.

Calculate your ROI
LLM Powered AI Assistant

Integrated With ChatGPT To Provide Reliable
Information To All Your Patient’s Questions

Harness the fusion of large language models with Voiceoc's unparalleled clarity. With GPT-4, enjoy limitless search and FAQ functionalities, revolutionising patient support. Deliver precise responses instantly while retaining complete control.

Integrated With GPT-4 To Provide Reliable Information To All Your Patient’s
Questions
Security

Voiceoc Is HIPAA Compliant And Committed To Data Privacy & Security

eBook AND BLOGS

Latest Reads From Voiceoc

May 13, 2025

6 Cheatsheets For Success in the Healthcare Industry

New technologies in the market, scientifically proven research, professional issues, pain points, and medical advances can potentially transform the healthcare delivery system. To stay at the forefront of health innovation and mark yourself as something different in the market, you all must opt for a strategy to overcome challenges. 

We, Voiceoc, working in the healthcare industry for more than 6+ years, have encountered a lot of challenges that are stopping the better enhancement. From admin workflows to patient communication, the health sector faces constant pressure to optimize business operations while maintaining high-quality care. 

This is why we have brought some practical, ready-to-use resources like cheatsheets that bring a transformational impact and make a powerful difference. 

We will tell you how our AI-powered conversational platform has been designed specifically for the health sector to automate repetitive tasks, reduce operational costs, and improve patient satisfaction, without putting in human efforts. 

Let’s explore 6 effective Voiceoc cheatsheets for your healthcare organizations. These are not just ordinary tips, but work as a strategic tool to address the key areas to leverage automation and insights for maximum impact. 

Why Cheatsheets Matter in the Healthcare Sector?

While every second counts and every interaction in the healthcare sector impacts patient outcomes, cheatsheets work as a concise, actionable guide to manage the complex business process. Cheatsheets work by saving time, reducing errors, and empowering the staff to adopt the best practices quickly. 

Most importantly, when it combines with cutting-edge solutions like Voiceoc, they can manage the gap between traditional systems, thus focusing on the next healthcare innovation.  

Whether you work as a hospital administrator, clinic manager, or digital transformation leader, these cheatsheets provide you with instant value. From optimizing the AI patient scheduling to enhancing the post-consultation follow-ups, everything must be customized to support your team's goals and improve patient satisfaction. 

6 Voiceoc Cheatsheets to Enhance Health Operations

Cheatsheet 1: Desirable Qualities of a Conversational AI System 

In this cheatsheet, the Voiceoc team mentioned how exactly the Conversational AI system works and its key qualities, like

  • Short messages and flows 
  • High reliability and flexibility 
  • 24/7 Availability 
  • User-Friendly Interface
  • Automated Scheduling and Reminders
  • Security and Compliance 

By understanding this cheatsheet, you will be able to know how Voiceoc works for a medium-sized hospital to reduce the traffic calls by 30% and achieve a 91% patient satisfaction rate by automating front desk tasks related to appointment, support, and prescription, etc. 

If you are looking to enhance your business growth, you need to understand how Conversational AI works. Download the Conversational AI Cheatsheet here!

Cheatsheet 2: Best Practices for Automating Appointment Scheduling

While working in the healthcare sector, it is sometimes impossible to take calls of all the patients and schedule their appointments one by one manually. To overcome these kind of challenges, having a virtual appointment reminder system is must to opt when your patient have a long waiting times. 

Download the Cheatsheet for appointment scheduling and know its key benefits and best practices that you can opt for as a healthcare professional. 

Cheatsheet 3: Guide to Reduce Call Traffic in Medical Practices & Hospitals 

Facing issues with a high volume of patient calls that lead to longer waiting times, frustrated patients, and increased staff workload?

This issue often disturbs the hospital operations and hence lowers the sales.

With the increase in the built-in technology, it is obviously must to understand the key strategies to reduce call traffic like online booking, patient appointment scheduling, enhance patient portals, and others.

These small-small steps works on improving the efficiency and patient satisfaction. To explore the key strategies and best practices with real world example, Download the Voiceoc Cheatsheet to reduce healthcare calls traffic.

Cheatsheet 4: Cost Benefit Analysis of AI in Healthcare

Adoption of technologies like AI in the healthcare industry focus on enhancing the business operations and carry out the financial outcome. 

Explore the key cost considerations, key benefits, and financial impact of implementing AI in health sector and its future trends as well. 

Download the Cheatsheet to Analyse the Cost By Utilizing AI!

Cheatsheet 5: Reduce Healthcare Workforce Burnout with Technology

This cheatsheet highlights how leveraging technology can significantly reduce burnout among healthcare workers. It covers tools like EHR systems, AI-driven automation, telehealth, and workflow management to streamline tasks and minimize administrative burden. 

Real-life examples show how Voiceoc reduced call traffic by 30.93% and boosted satisfaction to 91.68%. It also discusses future trends like wearable tech and AI-powered virtual assistants that support staff well-being. Download this cheatsheet to discover practical strategies for a more efficient and balanced healthcare environment.

Download the Cheatsheet for Your Health and Well-being!

Cheatsheet 6: Improve Patient Engagement Through AI

This cheatsheet explores how AI transforms patient engagement with tools like real-time support, automated scheduling, personalized care, and data-driven communication. It highlights Voiceoc’s success in reducing support costs by up to 30% and achieving a 91.37% average satisfaction score. 

Studies show AI can increase engagement by up to 50% through timely reminders and proactive health management. With easy implementation and continuous support, this guide is ideal for modern healthcare practices. 

Download the Cheatsheet to Boost Engagement and Patient Satisfaction!

How Voiceoc Helps with Conversational AI Bot Solutions?

At Voiceoc, we specialize in providing AI-powered conversational solutions tailored specifically for the healthcare industry. Our bots are designed to handle routine administrative tasks like appointment booking, prescription requests, patient queries, and follow-ups, 24/7, without human intervention.

 By integrating seamlessly with hospital systems, our AI bots not only enhance operational efficiency but also elevate patient satisfaction through real-time engagement and minimal wait times. Whether you manage a hospital, clinic, or diagnostic center, our solution is scalable, secure, and fully compliant with healthcare standards such as HIPAA.

With over 6+ years of experience in healthcare automation, Voiceoc has helped numerous organizations streamline operations and significantly reduce workload and operational costs. Our platform is trusted by leading healthcare providers to transform traditional patient communication into a modern, AI-driven experience.

Connect for a 30-min free consultation with Voiceoc experts!

Conclusion

The healthcare landscape is evolving rapidly, and staying ahead requires not just hard work but also smart tools and strategies. These 6 cheatsheets are your quick-start guide to addressing core challenges, be it scheduling, engagement, cost analysis, or workforce burnout. They bring actionable insights backed by real-world results, helping you make informed decisions and implement impactful changes.

By leveraging Voiceoc’s AI-powered conversational solutions, healthcare providers can automate critical processes, reduce burnout, improve efficiency, and most importantly, deliver a more humanized patient experience. Download these cheatsheets today and begin your journey towards a smarter, tech-enabled healthcare system.

Learn more
eBook
Cost Reduction and Efficiency Gains from AI at the Front Desk
This eBook dives deep into how cutting-edge AI solutions, like Voiceoc, are reshaping front desk management for the better.
Get the eBook

SUCCESS STORIES

"70% queries were automated"

Out BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the bot & engaged thousands of customers monthly.

Rubina Memon

DGM Service Quality & Process Excellence at Agilus Diagnostics

Improve Front Desk Efficiency

Cut Down Support Costs & Improve Patient Experience