Leverage Voiceoc Generative
AI To Reduce Calls Traffic &
Deliver Personalised Care To
Your Patients
Inbound Touchpoints
-
Find A
Doctor -
Book & Manage
Appointments -
Refer A
Patient -
Request
Prescription
Refills -
Schedule
Vaccination -
Get
Queries
Resolved -
Check
Insurance
Eligibility -
View
Health
Records -
Connect
With Service
Providers -
Pay Bills
Outbound Touchpoints
-
Appointment
No-Show Engagement -
Feedback &
Reviews -
Collect Patient
Reported Outcomes -
Share Health
Checkup Campaigns
Make It Very Easy For New & Existing Patients To Book & Manage Appointments
Voiceoc makes it very easy & quick for your patients to book, cancel or reschedule appointments in real time. This use case supports both EHR integrated and non integrated workflows.
Enable Your Patients To Make Request For Prescription Refills
Voiceoc AI assistant makes it very convenient & quick for your patients to make a request for prescription refill by sharing all relevant details for physician approval.
Provide On Demand Support To Your Patients Without Involving Any Of Your Staff
Member
Share personalised responses to your patient queries including (but not limited to) billing, doctor’ availability, navigation, insurance etc.
Collect Patient Reported Outcomes & Advise Actions
Stay engaged with your patients & increase appointment follow ups by regularly checking the health of patients and advising relevant action steps.
“Strongly recommend Voiceoc! Voiceoc system’s ability to interact seamlessly both in English & Arabic helped us a lot to delight our patients. The system helped us increasenew OPD bookings month on month, pull lab reports in seconds and improve our NPS.”
Sumith Kumar
Marketing Manager at Aster Al Raffah Hospital, Oman
Connect With Service Provider Only When Needed
Voiceoc has proved to automate 90-95% of incoming patient queries. In certain events wherein our AI feels that a human can better handle patient queries, it automatically connects the patient with support staff.
The application is loaded with features that can help your staff member quickly understand patient requirements and provide support thus, saving crucial time.
EHR Integration
Voiceoc system can be integrated with EHR system thus allowing you to send & receive patient data across all available EHR systems.