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Cutting-Edge NLP With
AI Agent Assist To Drive
Growth At Your
Healthcare Company

Our healthcare focused AI engine is designed to enable us maintain personalised communication with your patients so that you can focus on taking care of your patients.

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Delight Your Patients With Voiceoc
Conversational AI

Our powerful AI engine is feeded with more than 1 Million patient conversation data monthly thereby helping you achieve higher conversions in terms of appointment booking & deliver human-like experience to patients.

Automate End To End Patient Journey
The entire patient journey right from learning more about the healthcare company to getting symptoms diagnosed to booking an appointment, availing support, pulling medical records, communicating post treatment is all automated via Voiceoc AI engine.
Easily Manage Appointment Bookings
With Voiceoc Lead Management System, you can easily manage bookings, take action and download data in excel format.
Free Flow Contextual AI Journey With NLP-driven intelligence
Unlike ‘fixed’ or ‘unidirectional conversational flows’, Voiceoc AI engine is designed to work on the intents of patients thereby giving a human-like interaction experience. Moreover, the complete flow is ‘free flow’ in nature thus, allowing patients to move back & forth and get whatever they want without any fallbacks and in quick steps. Our ‘free flow contextual’ AI journey has proved to increase conversion rate & enhance patient experience.
Faster Go-To Market With Pre-Trained & HIS/LIS Integrated AI Models
Get the complete product which is pre-trained & pre-integrated with your HIS/LIS so that you can quickly launch the product and start availing benefits.
No Coding Skills Required
The complete product is delivered as a ready-to-use solution so you don't need any developer, data scientist etc. You can easily go live in quick and easy steps.

Boost Your Agent’s Productivity With Voiceoc
AI Agent Assist Module

Smoothly transfer chats to agents only when required
Our AI engine is designed to handle the entire communication and transfer the chat to agents only at specific trigger events such as - patient gives negative feedback, patient explicitly requests to chat with agents and AI unable to understand the patient 2 times consecutively.
Proprietary queue mapping algorithm to reduce drop off rate
Our proprietary queue mapping algorithm keeps your patients engaged and informed about expected wait time in case your agents are busy. Moreover, the system is designed in a way that it lets agents manage unlimited chats simultaneously. This significantly helps reduce drop off rate and enhance patient experience.
Chat ‘intelligently’ with patients
Our AI agent assist module allows your agents to view all the previous chat history and also, the personality traits, such as friendly, impatient etc., of the patient so that agents have the right context to provide quick & personalised support to the patients.
AI powered Auto suggestions
Our AI engine tracks the agent & patient interaction in real time and based on learning, gives prompt suggestions to the agents so as to deliver standardised & correct responses quickly.
Agent performance & logs
Our module tracks all the minute activities of your agents and provide real time logs & other insights so that you can easily make informed decisions to optimise your agents team and enhance their productivity.

Our Clients’
Experience

Zulfiqar ShaikhCOO at Al Borg Diagnostics

“We were delighted to have Voiceoc as our technology partner in this project. Look forward to many more projects in near future”

Rubina MemonCustomer Experience at SRL

“Our BOT AI saw some great responses & traction in Q1. Over 70% queries were managed by the BOT & engaged thousands of customers monthly.”

Fahami KareemIT Manager at Aster DM Healthcare

“Great support from Voiceoc Team! Voiceoc did a great job in integrating the WhatsApp AI bot with our HIS. Voiceoc AI bot has helped us generate new OPD bookings and strengthen engagement with our patients."

Sumith KumarMarketing Manager at Aster Al Raffah Hospital, Oman

“Strongly recommend Voiceoc! Voiceoc system's ability to interact seamlessly both in English & Arabic helped us a lot to delight our patients. The system helped us increase new OPD bookings month on month, pull lab reports in seconds and improve our NPS.”

Dishant GuptaAGM IT at Max Lab

"Probably the best conversational AI for healthcare space. Voiceoc team was very proactive. They designed a complete conversational AI on WhatsApp and it helped us significantly to grow new home test bookings and reduce customer care calls by 18% ”

Aashima SodhiAssistant Manager Marketing At Max Healthcare

“We're glad that we partnered with Voiceoc. The system has proved to help us immensely in growing test bookings and providing quick support to our patients. The campaign management system of Voiceoc helped us significantly improve our conversion rate.”

Patients’  Hands-On Experience

Get Started with Your
Personalised Demo

Complete the form to get in touch with our team to see our Voiceoc AI engine in action. We ll show you how you can use Voiceoc AI engine to delight your patients & grow bookings on a month on month basis.

+91 - 9310154231 / +91 - 9560743210

info@voiceoc.com

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Please fill in the details & our team will get in touch with you.


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    This policy is effective as of 25 May 2020.

    Grievance Redressal Officer

    Name: Samarth Bhalwar
    Email Id: sbhalwar@voiceoc.com
    Phone Number: 9310154213

    Information Technology (SPOC)

    Name: Samarth Bhalwar
    Email Id: sbhalwar@voiceoc.com
    Phone Number: 931015421